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Media Analyst (Chinese Proficiency)- Night Team

Location: Singapore, Singapore
Date Posted:
Category: Professional Services & Support

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About the Role: Media Analyst (Chinese Proficiency), Night Team 

Media analysts on this Team provide media monitoring services around the clock for a Government client, mainly using the Meltwater platform. 


What You’ll Do:

  • Identify relevant news articles (including TV and radio broadcasts) aligned with the client’s interest

  • Process these relevant news articles by summarising them, and when necessary, translating Chinese news articles into English

  • Alert the client of these relevant articles in a timely manner

  • Prepare and deliver the daily reports for the client, with a focus on accuracy, timeliness and attention to detail

  • Respond quickly to ad-hoc client requests; and

  • Lead or participate in Team projects and Objectives & Key Results (OKRs)


Who You Are:

We encourage applications from diverse candidates, including fresh graduates.

  • Either a Singapore Citizen or Permanent Resident

  • A Diploma or Degree holder

  • Be capable of passing a language assessment test and a Google Sheets/Excel competency test (e.g. PivotTables, conditional formatting, filters) - Professional translation skills and knowledge of advanced Google Sheets/Excel skills (e.g. VBA or macros) are not necessary!

  • Be available to work minimally these hours (8pm-5am, 3:30am-12:30pm), including weekends, due to high quality commitment for our clients

  • Be willing to work in office during the On-the-Job Training period (~1 month) and periods of heightened volumes   


The ideal candidates would:

  • Remain grounded and perform well under pressure, especially during periods of higher volumes

  • Be tech savvy and have a keen eye for problem-solving

  • Thrive in a collaborative working environment

  • Be knowledgeable about Singapore’s geopolitics, security and current affairs 

  • Have a strong interest or familiarity with Meltwater’s products - Candidates are strongly encouraged to explore the free courses in the Meltwater Academy prior to applying

  • Be committed towards developing their career as a Media Analyst


What We Offer:

  • Flexibility to work remotely and/or in an hybrid environment

  • Competitive remuneration package

  • Generous vacation leave, birthday leave, maternity and paternity leave

  • Fast career progression & empowerment in your role

  • Flat hierarchy with diverse, high-performance & collaborative teams

  • Global presence & a uniquely Meltwater culture like no other


Meltwater Careers Page:

About the Department: Delivery Services

Meltwater’s Delivery Services team is responsible for curating bespoke reports and managing key projects of our biggest clients. We deliver business-essential intelligence reports based on our keen analyses of various media outlets across traditional and social media channels.

Our core competency of high adaptability to clients’ requirements comes from the unique team of individuals composed of diverse insights & analytical skillsets. We always strive to break new grounds, constantly focusing on solution-oriented approaches and at the same time developing every individual to his or her full capacity.


About Meltwater:

Our culture is based on a fundamental belief in people and the potential they possess. Our employees embody the ‘work hard, play hard’ spirit, and we are lucky to have some of the best and most talented people out there. We pride ourselves on taking great people and helping them do extraordinary things in a dynamic, global environment that fosters positivity, entrepreneurship, and teamwork.

With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights.

Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. With 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner to over 30,000 of the world’s most respected brands which rely on Meltwater to help inform their MarCom strategies and decision making.