Insights Analyst (Chinese Proficiency)
Location: Kuala Lumpur, Malaysia
Date Posted:
Category: Professional Services & Support
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Description
About the job
About the Department: Insight Services
About the Department: Insight Services
Meltwater’s Insight Services team is responsible for curating bespoke reports and managing key projects of our biggest clients. We deliver business-essential intelligence reports based on our keen analyses of various media outlets across traditional and social media channels.
Our core competency of high adaptability to client’s requirements comes from the unique team of individuals composed of diverse insights & analytical skillsets. We always strive to break new grounds, constantly focusing on solution-oriented approaches and at the same time developing every individual to his or her full capacity.
What You'll Do:
· Be part of a media insights team based in our office in Kuala Lumpur
· Utilise our Meltwater proprietary software, G Suite Tools such as GSheets and GDoc, Microsoft Excel and PowerPoint extensively, to cover the end-to-end process of extracting raw data and delivering reports in a practical format for the clients
· Manage your portfolio of dailies/monthly/quarterly projects and ensure accurate & satisfactory output throughout the delivery process
· Acquiring and logging of data from broadcast and social media platforms, consolidating report narratives and maintaining databases
· Able to precisely summarise, translate news titles and articles from Chinese to English
· Manage complex quantitative and qualitative media analysis projects to provide clients with high-level reporting on their media performance.
· Analyse and interpret mainstream media, and social media to provide meaningful insights.
· Play an integral role of working cohesively with your team to ensure all deliverables and tasks are completed in high quality and well within deadlines
· Engage in process optimization initiatives across projects
· Share and contribute best practices in quantitative and qualitative reporting techniques
· Work closely and interdependently with internal analyst teams, team leads, project managers, with a shared purpose of value-adding to the clients
· Be part of a media insights team based in our office in Kuala Lumpur
· Utilise our Meltwater proprietary software, G Suite Tools such as GSheets and GDoc, Microsoft Excel and PowerPoint extensively, to cover the end-to-end process of extracting raw data and delivering reports in a practical format for the clients
· Manage your portfolio of dailies/monthly/quarterly projects and ensure accurate & satisfactory output throughout the delivery process
· Acquiring and logging of data from broadcast and social media platforms, consolidating report narratives and maintaining databases
· Able to precisely summarise, translate news titles and articles from Chinese to English
· Manage complex quantitative and qualitative media analysis projects to provide clients with high-level reporting on their media performance.
· Analyse and interpret mainstream media, and social media to provide meaningful insights.
· Play an integral role of working cohesively with your team to ensure all deliverables and tasks are completed in high quality and well within deadlines
· Engage in process optimization initiatives across projects
· Share and contribute best practices in quantitative and qualitative reporting techniques
· Work closely and interdependently with internal analyst teams, team leads, project managers, with a shared purpose of value-adding to the clients
Who You Are:
· Strong proficiency in Chinese (for translations into English) and strong proficiency in English
· Preferably Bachelor's Degree (in any discipline) with strong academic results
· Entry level or have up to 1 - 2 years of relevant working experience
· Proficiency in using Google sheets, other G Suite tools, Microsoft Excel and Microsoft PowerPoint. Any proficiency with sheet formulas are also a plus
· Knowledge of scripting and coding languages will be an advantage
· Detail-oriented: ensure data integrity, precision, and exercise vigilance in the analyses to arrive at correct conclusions
· Excellent in both qualitative and quantitative report writing skills
· Experience working in large teams is a plus
· Have a keen interest/keep up with current affairs, mainstream media, and social media
· Strong proficiency in Chinese (for translations into English) and strong proficiency in English
· Preferably Bachelor's Degree (in any discipline) with strong academic results
· Entry level or have up to 1 - 2 years of relevant working experience
· Proficiency in using Google sheets, other G Suite tools, Microsoft Excel and Microsoft PowerPoint. Any proficiency with sheet formulas are also a plus
· Knowledge of scripting and coding languages will be an advantage
· Detail-oriented: ensure data integrity, precision, and exercise vigilance in the analyses to arrive at correct conclusions
· Excellent in both qualitative and quantitative report writing skills
· Experience working in large teams is a plus
· Have a keen interest/keep up with current affairs, mainstream media, and social media
What We Offer:
· Enjoy flexible paid time off for enhanced work-life balance.
· Enjoy flexible paid time off for enhanced work-life balance.
· Comprehensive health insurance tailored for you, complete with an annual health check.
· Employee assistance programs covering mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
· Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
· Energetic work environment with a hybrid work style, providing the balance you need.
· Benefit from our family leave program, which grows with your tenure at Meltwater.
· Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.Our Story
The sky is the limit at Meltwater.
At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.
Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.
We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.
So, in a nutshell, that's Meltwater. We love working here, and we think you will too.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
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